Protect your childs feet - get the perfect fit

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Terms and Conditions

Acknowledgement and acceptance of your order

We require an email address upon registration, and we will use this email address to acknowledge receipt of your order.

In accepting the terms and conditions of sale the consumer consents to credit status checks being carried out by Twinkle Toes, if deemed necessary by the company as part of the ordering process, before the company decides whether to accept the order.

Your order will not be confirmed as accepted by Twinkle Toes despatch of the product(s) ordered.

Cancellation right

Under the distance selling regulations you have the legal right to cancel your order within seven working days (a "working day" being Monday to Friday not including bank or public holidays) beginning the day after your receipt of the goods. If your returned order is received within fourteen days of receipt, we will refund any delivery charges paid if the full order is returned.

You have a legal obligation to take reasonable care of the goods while they are in your possession.

To cancel your order, you must notify us immediately in writing (which includes email) within seven working days from the day after the order was delivered. You must also return the goods to us immediately, in the same condition in which you received them.

Any goods returned must be unworn, complete with any gift with purchase, in their original packaging.

Please refer to our returns policy for additional information regarding cancellation and faulty goods returns.

Changes to terms and conditions

We reserve the right to change these terms and conditions from time to time and recommend that you look through them on a regular basis.